
Paper jam behind the fuser
1 Open the upper front door, and then open the lower front door.
Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open
for more than 10 minutes.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
2 If the paper is jammed behind the fuser, then remove the fuser:
Warning—Potential Damage: Do not touch the center of the fuser unit. Doing so may cause your fingers to
touch the roller underneath the fuser unit. Touching the fuser roller will damage the fuser.
a Turn the screws on the fuser to the left to loosen them.
b Lift the handholds on each side of the fuser unit, and then pull forward to remove it.
c Place the fuser on a flat surface.
3 Pull the paper gently out of the printer or up toward the standard exit bin to remove it.
4 Reinstall the fuser:
a Align the fuser unit using the handholds on each side, and then place it back into the printer.
Troubleshooting
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