www.lexmark.comUser’s GuideMay 2006Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,registered in the United Stat
10Models.The following table lists some common features of your printer.Input capacity 500 sheetsStandard memory 128MBMaximum memory capacity, non-net
100Integrated forms Pressure- sensitive area(must enter the MFP first)140 to 175 g/m2140 to 175 g/m2Paper base (grain long)75 to 135 g/m2(20 to 36 lb
101Selecting print mediaSelecting the appropriate print media for the MFP helps you avoid printing problems. The following sections contain guidelines
102• Some chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carb
103TransparenciesThe MFP can print directly on transparencies designed for use in laser printers. Print quality and durability depend on the transpare
104– Have postage stamps attached.– Have any exposed adhesive when the flap is in the sealed or closed position.– Have nicked edges or bent corners.–
105• Do not load labels with paper or transparencies in the same source; mixing print media can cause feeding problems and print quality problems.• Do
106• Avoid using card stock that may release hazardous emissions when heated.• Do not use preprinted card stock manufactured with chemicals that may c
107• Keep print media stored in an acceptable environment. See Storing print media.• Do not remove trays during a print job.• Push all trays in firmly
1089Installing and removing optionsInstalling input optionsAfter installing the drivers, verify the computer recognizes your installed options by:1 Op
109• MFPFor information on installing an MFP stand, MFP base, or 2000-sheet drawer, see the instructions included with the option.CAUTION: The MFP req
11To identify the MFP machine type-model number, look at the label located under the top front cover.Using the scannerBasic functions of the scannerTh
110Installing a 250-sheet or 500-sheet drawerOptional drawers attach under the MFP and optional duplex unit. The MFP automatically recognizes any draw
1113Attach another optional drawer, a duplex unit, or the MFP.You can attach a label to the trays to indicate the tray number.Installing a duplex unit
112Place the duplex unit on top of any installed drawers or the table or MFP cabinet where you plan to use the MFP.The tab, round peg, and square hole
113Installing memory or option cardsYou can customize the MFP memory capacity and connectivity by adding optional cards. The instructions in this sect
114Accessing the MFP system boardYou must access the MFP system board to install MFP memory, flash memory, a firmware card, or an option card.Note: Us
1153Press both side door latches, and open the side door.4 Loosen, but do not remove, the six screws on the shield.
1165Slide the shield to the right, and then remove it.
1176Set the shield aside.Use the illustration to locate the connector for the card you want to install.Option card connectorMemory card connectorFlash
118Installing or removing a memory cardInstallationNote: MFP or printer memory cards designed for other Lexmark MFPs or printers may not work with thi
119Removal1 Remove the system board access cover. (See Accessing the MFP system board.)Warning: MFP memory cards are easily damaged by static electric
12Automatic document feeder and scanner glass (flatbed)Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. Printed ou
120Installing or removing a flash memory or firmware cardInstallationNote: Flash memory or firmware cards designed for other Lexmark MFPs may not work
121Removal1 Remove the system board access cover. (See Accessing the MFP system board.)Note: If an option card has been installed, you may need to rem
122Installing an option cardThe MFP has one connector that supports the following option cards:• MarkNet N8000 series internal print server• Internal
123Replacing the shieldAfter you have installed options on the MFP system board, follow these steps to reattach the shield and close the doors.1 Align
12410Understanding the MFPPeriodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter.
125Determining the status of suppliesThe MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at t
126Conserving suppliesSeveral settings in your application software or through the touch screen let you conserve toner and paper. For more information
127reinsert it and continue printing. Repeat this procedure multiple until the print remains faded. When the print remains faded, replace the print
128Other available print cartridgesX644A21E Print Cartridge 10,000 standard pagesX644H21E High Yield Print Cartridge 21,000 standard pagesFor the Asia
129You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling. See Recycling Lexmark products for
13Configured modelsThe following illustrations show a standard MFP and an MFP with a duplex unit and a 500-sheet drawer. Other print media handling op
130Ordering charge rollsWe recommend ordering new charge rolls when toner fog or background shading appears on printed pages. Order Lexmark part numbe
131Recycling Lexmark productsTo return Lexmark products to Lexmark for recycling:1 Visit our Web site:www.lexmark.com/recycle2 Follow the instructions
132Cleaning the scanner glass (flatbed) and backing material1 Open the document cover.2 Dampen a clean, lint-free cloth or cotton swab with isopropyl
1338Load the dark colored paper.a Place a blank piece of dark colored paper (A4 or Letter) on the scanner glass (flatbed).Position the paper so it is
134Moving the MFPFollow these guidelines to move the MFP within the office or to prepare the MFP for shipment.• Always use at least three people to li
13511Administrative supportAdjusting control panel brightnessIf you are having trouble reading your control panel display, the LCD brightness can be a
136Adjusting screen timeoutTo adjust the Screen Timeout setting:1 Make sure the MFP is on.2 Press Menu on the control panel.3 Touch Settings.4 Touch G
137Setting Password Protect for the menusApply an administrative password to restrict unauthorized users from making changes to the MFP configuration
1385Click Function Access.a Set the function authentication level for each function. Select Off to prevent anyone from using a function.b Click Submit
1396Define a Print Faxes Password in the field.7 Click Submit.Releasing held faxes for printing1 On the MFP touch screen control panel, touch the Rele
14Understanding the MFP control panelMFP and scanner settings can be changed several ways: through the MFP control panel, the software application in
140Using the secure EWSThe SSL (Secure Sockets Layer) allows for secure connections to the Web server within the print device. To connect to the EWS m
141SNMPv3 authentication and encryption has three levels of support:• No authentication and no encryption• Authentication with no encryption• Authenti
142• Certificate Authentication—Allows any hosts or subnet of hosts to authenticate for IPSec. Each host must have a public/private key pair. Validate
143Disabling ports and protocolsThe TCP and UDP ports can be configured to one of three modes or values:• Disabled—Never allows network connections to
144To enable and configure 802.1x on the EWS after installing the required certificates:1 Open a Web browser. In the address line, enter the IP addres
145Using the restricted server list functionThe Restricted Server List lets a system support person restrict which hosts are allowed to communicate wi
14612Clearing jamsBy carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avo
147Access doors and traysThe following illustration shows the path that print media travels through the MFP. The path varies depending on the input so
148Understanding jam messagesThe following table lists the jam messages that can occur and the action necessary to clear the message. The jam message
1495Touch Continue.260 Paper Jam Check Env FeederThe envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one
15Callout Control panel item Function1 LCD A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Allows for
1503Flex and stack the envelopes.4 Load the envelope feeder.5 Adjust the guide.6 Lower the envelope weight.7 Touch Continue.1212
15123x and 24x jamsPaper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas:1 Open the
1523Open any optional trays beginning at the top, and remove any jammed media.Pull the print media either up or down. If it does not pull easily one w
1535Touch Continue.CAUTION: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer ba
154200 and 201 Paper Jam Remove Cartridge1 Push the release latch, and lower the multipurpose feeder.2 Push the release latch, and open the top front
1555Pull the print media up and toward you.Warning: If the print media does not move immediately when you pull, stop pulling. You need to access the p
1569Touch Continue.202 Paper Jam Open Rear Door1 If the paper is exiting the MFP, pull the media straight out, and then touch Continue. Otherwise, con
1573 Remove the jammed media.4 Close the rear door.5 Touch Continue.CAUTION: Do not use any pointed objects to remove the paper. This could cause pers
15823x Paper Jam Open Duplex Rear Door1 Open the duplex rear door.2 Remove the jammed media.Depending on the media location, pull the media either up
159Clearing ADF Jams290, 291, 292, and 294 Scanner Jams1 Remove all original documents from the ADF.2 Open the ADF cover, and remove any jammed pages.
167 Start Press to initiate the current job indicated on the control panel.From the home screen, press it to start a copy job with the default setting
16013TroubleshootingUnderstanding MFP messagesThe MFP displays three types of messages: status messages, attendance messages, and service messages. St
161• The MFP is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.• Other electrical equipment plugged into the
162Jobs do not print. The MFP is not ready to receive data.Make sure Ready or Power Saver appears on the display before sending a job to print.The out
163Incorrect characters print.You are using an incompatible parallel cable.If using a parallel interface, make sure you are using an IEEE 1284-complia
164Solving copy quality problemsThe following solutions will help solve copy problems. For additional information, see Copy tips.Solving scan quality
165Solving option problemsIf an option does not operate correctly after it is installed, or if it quits working:• Turn the MFP off, wait for about 10
166Internal print server• Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the MFP system
167Solving 2000-sheet drawer problemsProblem SolutionThe elevator tray does not raise when the loading door is closed, or the elevator tray does not l
168Solving paper feed problemsSymptom Cause SolutionPaper frequently jams. You are using paper that does not meet the MFP specifications.Use recommen
1714 USB direct interface The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memory device and p
170Print quality troubleshootingTo help isolate print quality problems, print the “Print defects guide,” and check for repeating defects. If repeating
171Solving print quality problemsThe information in the following table may help you solve print quality problems. If these suggestions still do not c
172Toner fog or background shading appears on the page.• Check the print cartridge to make sure it is installed correctly.• The Toner Darkness setting
173Characters have jagged or uneven edges.• Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image
175The Quality menu control panel options can be adjusted to help improve print quality. In addition, the Enhance Fine Lines and Gray Correction optio
176NoticesConventionsNote: A note identifies something that could help you.CAUTION: A caution identifies something that could cause you harm.Warning:
177substitute cable not properly shielded and grounded may result in a violation of FCC regulations.Industry Canada compliance statement This Class A
178German Hiermit erklärt Lexmark International Inc., dass sich dieses Product in Übereinstimmung mit den grundlegenden Anforderungen und den anderen
179This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/EC on the approximation a
18Home screen and Home screen buttonsAfter the MFP is turned on and a short warm-up period occurs, the LCD shows the following basic screen which is r
180Japanese VCCI noticeKorean MIC statementBSMI EMC noticePart 68This equipment complies with Part 68 of the FCC rules and the requirements adopted by
181REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a deci
182Other telecommunications noticesNotice to users of the Canadian telephone networkThis product meets the applicable Industry Canada technical specif
183Notice to users of the New Zealand telephone networkThe following are special conditions for the Facsimile User Instructions.The grant of a teleper
184Noise emission levelsGerman GS mark notice The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 92
185ENERGY STAR Waste from Electrical and Electronic Equipment (WEEE) directiveThe WEEE logo signifies specific recycling programs and procedures for e
186Laser noticeThis MFP is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewh
187IndexNumerics42.xy Cartridge region mismatch 160Aaddress book 51adjust paper tray 79adjustingPower Saver 136screen timeout 136adjusting quality 36A
188LCD 15Menu 16numeric keypad 15pound 15Start 16Stop 16control panel menuspreventing access 138converting existing files to standard template1-column
189Home screen 18buttons 18home screenstatus message bar 18IIdentifying MFPs 9indicator light 15integrated forms 100Internet Protocol Security 141Jjam
19Other buttons may appear on the Home screen. They are:FTP Touch to access the File Transfer Protocol (FTP) menus. A document can be scanned directl
190paper tray adjustment 79paper unacceptable 101passwordPrint Faxes Password 138settingPrint Faxes Password 138Password Protect, setting for the menu
191using secure Embedded Web Server 140select button 23selecting media 33Sending a job to print 68separator sheets 31setting collation 36settingsdark
2Edition: May 2006The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL,
20Held Jobs To open a screen containing all the held jobs containers. Cancel Jobs To open the Cancel Jobs screen. The Cancel Jobs screen shows any of
21Using the LCD touch-screen buttonsThe following section provides information on navigating through several screens. Only a few are chosen to demonst
22Sample screen threeCopy fromExecutive (7.25 x 10.5 in.)Legal (8.5 x 14 in.)A4 (210 x 297 mm)Letter (8.5 x 11 in.)BackDisplaying 1-4/5
23Information on touch-screen buttons Button Button name Function or descriptionSelect button Touch the select button to have another screen appear wi
24Selected radio buttonThis is a selected radio button. Touch a radio button to select it. The radio button changes color to show it is selected. In O
25Other touch-screen buttonsButton Button name Function or descriptionCancel Touch Cancel to cancel an action or a selection.Touch to cancel out of a
26FeaturesSelect Touch to select a menu. The next screen appears showing menu items.Touch to select a menu item. The next screen appears showing value
27MenusA number of menus are available to make it easy for you to change MFP settings or print reports. To access the menus and settings, press Menu o
282CopyingThe following copy topics are available in this and other chapters.Quick copy1 Place the original document facing up in the automatic docume
29Multiple page copying1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed).Adjust t
3Mercury statementThis product contains mercury in the lamp (<5mg Hg). Disposal of mercury may be regulated due to environmental considerations. Fo
30• When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size pages). They will be scaled automa
31• Paper Saver: Takes two or more sheets of an original document and prints them together on the same page. Paper Saver is also called N-up printing.
32Copying from one size to another1 Place the original document in the automatic document feeder facing up, short-edge first.2 Adjust the paper guides
33Copying photographs1 Open the document cover.2 Place the photograph face down on the scanner glass (flatbed).3 Touch Copy.4 Touch Options.5 Touch Co
34Copying mixed-sized mediaYou can place mixed-sized original documents in the ADF and then copy them. Depending on the paper size loaded in the trays
35Setting the duplex option1 Place the original document in the automatic document feeder facing up, short-edge first.2 Adjust the paper guides.3 Touc
36Adjusting copy quality1 Place the original document in the automatic document feeder facing up, short-edge first.2 Adjust the paper guides.3 Touch C
37Placing separator sheets between copies1 Place the original document in the automatic document feeder facing up, short-edge first.2 Adjust the paper
38Placing the date and time at the top of each page1 Place the original document in the automatic document feeder facing up, short-edge first.2 Adjust
39While copying pages using the scanner glass (flatbed)During the copy process, the “Scan the next page” screen appears. To cancel the copy job, touch
4ContentsChapter 1: Learning about the MFP ...9Identifying the MFP ...
403E-mailThe MFP can be used to e-mail scanned documents to one or more recipients.There are four ways to send an e-mail from the MFP. You can type th
41Entering an e-mail address1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed).Adj
42E-mailing to a profile1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed).Adjust
43Changing the output file type1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed).
44Creating an e-mail shortcutFrom a computer1 Enter the IP address of the MFP into the URL field (address bar) of the Web browser.2 Click Configuratio
45From the MFP1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides.2 Touch E-mail.3 Enter the recipient&ap
46Understanding e-mail optionsOriginal Size: Opens a screen where you can enter the size of the documents you are going to e-mail.• Touching any of th
47Advanced Options: Lets you change Transmission Log, Scan Preview, Edge Erase, or Darkness settings.Transmission Log: Prints the transmission log or
48E-mail tipsThe following tips may improve the MFP e-mail quality. For additional information or to solve scan problems, see Solving scan quality pro
494FaxingThe fax function lets you scan items and fax them to one or more recipients directly from the MFP. When you touch Fax, it opens the fax desti
5Chapter 3: E-mail ...40Entering an e-mail address ...
50Sending a faxThere are two ways to send a fax: enter the number using a numeric keypad or use a shortcut number. Use the instructions below to send
51Using the address bookNote: If the address book feature is not enabled, contact your system support person.1 Place the original document in the auto
52Creating shortcutsInstead of entering the entire phone number of a fax recipient on the control panel each time you want to send a fax, you can crea
53From the MFP1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides.2 Touch Fax.3 Enter the recipient'
54Understanding fax optionsOriginal: Opens a screen where you can choose the size of the documents you are going to fax.• Touching any of the paper si
55touch Done. This setting can be especially useful in sending information to fax lines that are not readily available during certain hours, or when t
56Sending a fax at a later time1 Place the original document in the automatic document feeder facing up, short-edge first.2 Adjust the paper guides.3
57Cancel an outgoing faxThere are two ways to cancel an outgoing fax: While the original documents are still scanning1 When using the automatic docume
58Fax setupWhen you first turn on the MFP or if the MFP has been off for an extended time, Set clock will appear. Additionally, many countries and reg
59Performing browser fax setupNote: Configuration is a task usually done by a network administrator. If you are prompted for a password during the fol
6FTP options ... 62FTP tips ...
605FTPThe MFP scanner lets you scan documents directly to a File Transfer Protocol (FTP) server.Note: Only one FTP address may be sent to at a time.On
61Using the address book1 Place the original document in the automatic document feeder facing up, short-edge first.2 Touch FTP.3 Touch Search Address
62From the MFP1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides.2 Touch FTP.3 Enter the FTP site.4 Touc
63Content: Tells the MFP the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content cho
646Scanning to a PC or USB flash memory deviceThe MFP scanner lets you scan documents directly to your PC or a USB flash memory device.Your computer d
658Review the instructions on the Scan to PC screen.A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut nu
66Understanding scan to PC optionsTo change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup
67Scanning to a USB flash memory device1 Place the original document in the automatic document feeder (ADF) facing up or on the scanner glass (flatbed
687PrintingThis chapter covers information about sending a job to print, printing confidential jobs, canceling a print job, printing a menu settings p
69Printing from a USB flash memory deviceA USB direct interface is located on the control panel so you can insert a USB flash memory device and print
7Installing memory or option cards ... 113Accessing the MFP system board ...
70To print from a USB flash memory device:1 Make sure the MFP is on and Ready or Busy appears.2 Insert a USB flash memory device into the USB direct i
71• Canceling a job from a computer running Windows– Canceling a job from the taskbar– Canceling a job from the desktop• Canceling a job from a Macint
72Canceling a job from a Macintosh computerCanceling a print job from a computer running Mac OS 9When you send a job to print, the printer icon for yo
73Printing a font sample listTo print samples of the fonts currently available for the MFP:1 Make sure the MFP is on and the Ready message appears.2 P
74Windows1 From a word processor, spreadsheet, browser, or other application, select File Æ Print.2 Click Properties. (If there is no Properties butt
754Enter your PIN.For more information, see Entering a Personal Identification Number (PIN).5 Touch the job you want to print.6 Touch Print, or touch
76Repeat PrintIf you send a Repeat Print job, the MFP prints all requested copies of the job and stores the job in memory so you can print additional
77At the MFP1 Touch Held Jobs.2 Touch your user name.Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touc
78g Click OK, and then send the print job as usual.Mac OS 9a Select FileÆ Page Setup.b Select the size of the specialty media from the Paper pop-up me
79Loading standard trays and optional traysThe MFP has a 500-sheet standard tray. You may have also purchased one or more 250-sheet or 500-sheet optio
8Printing multiple language PDFs ... 161Solving printing problems ...
804Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface.Size i
815Place the print media in the tray:Note: Paper must be loaded differently in the trays, depending on the options you have installed.• Print side fac
827Insert the tray into the MFP.SimplexDuplex
83Setting the Paper Type and Paper SizeAfter setting the Paper Type and Paper Size to the correct values for the type and size used in the trays, then
84finisher affects how letterhead documents should be loaded for duplexing. You can print simplex jobs on letterhead (or other preprinted media) that
854Flex the sheets or envelopes back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level s
86• Do not fill paper above the load line. Overfilling the tray may cause jams.6 Slide the side guide toward the inside of the tray until it lightly r
87Closing the multipurpose feeder1 Remove print media from the multipurpose feeder.2 Push the extension tray in.3 Close the multipurpose feeder cover.
88To load the 2000-sheet drawer:1 Open the loading door. If the elevator tray is not already in the lowered position, push the elevator button to lowe
893Slightly bend the stack of print media as shown, and place it on the elevator tray with the preferred print side facing down. Align the stack of pr
91Learning about the MFPIdentifying the MFPUse the following table to determine the features and options of your Lexmark™ X642e MFP (multifunction pri
90Loading the envelope feederThe optional envelope feeder can accept a variety of envelope sizes. However, the envelope feeder must be adjusted correc
914Flex a stack of envelopes back and forth, and then straighten the edges on a level surface. Press down the corners to flatten them.Fan the envelope
926Slide the width guide to the left until it lightly touches the stack. Make sure the envelopes do not buckle.7 Lower the envelope weight to touch th
93Linking traysTray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. T
948Understanding paper and specialty media guidelinesPrint media is paper, card stock, transparencies, labels, and envelopes. The MFP provides high-qu
95Print media sizesLegend ✓ — indicates support250-sheet tray500-sheet trayMultipurpose feeder2000-sheet drawer (option)Envelope feeder (option)Duple
96C5 Envelope 162 x 229 mm (6.38 x 9.01 in.) ✓✓✓Other Envelope198.4 x 162 mm to 176 x 250 mm(3.87 x 6.38 in. to 6.93 x 9.84 in.)✓✓✓Print media sizes(c
97Print media typesPrint media250-sheet drawer500-sheet drawerMultipurpose feeder2000-sheet drawerDuplex unitOutput binPaper ✓✓✓✓ ✓ ✓Card stock ✓✓✓ ✓T
98Print media weightsPrint media TypePrint media weightIntegrated tray and optional500-sheet drawerMultipurpose feeder and optional250-sheet drawerEnv
99Labels—maximum4Paper 180 g/m2(48 lb bond)163 g/m2(43 lb bond)Note: Not supported in the multipurpose feeder.n/aDual-web paper 180 g/m2(48 lb bond)16
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